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What is Powerchew?
Powerchew is a Pakistan-based online store offering unique, practical and problem-solving products designed to make everyday life easier and more convenient.
privacy policy
Last Updated: September 2026
At Powerchew, we respect your privacy and are committed to protecting the personal information you provide when shopping with us. Powerchew is an online store based in Pakistan, offering convenient Cash on Delivery (COD) shopping without requiring advance payment.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
- Full name
- Delivery address
- Phone number
- Email address, when provided
- Order and product details
- Information you provide when contacting our customer support
We only request information that is reasonably necessary to process and deliver your order or provide customer support.
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Arrange delivery of your purchases
- Contact you regarding your order
- Respond to customer-support requests
- Handle returns and exchanges
- Improve our products, services, and shopping experience
- Prevent fraudulent or unauthorized orders
- Comply with applicable legal requirements
3. Cash on Delivery
Powerchew operates primarily through Cash on Delivery (COD). You are not required to make an advance payment for COD orders.
Because payment is collected upon delivery, we do not need to collect your card or online-payment details for a standard COD order.
4. Sharing Your Information
We do not sell or rent your personal information.
Where necessary to fulfill your order, information such as your name, phone number, and delivery address may be shared with delivery/courier service providers so they can deliver your package.
We may also disclose information where reasonably necessary to comply with applicable laws or legitimate legal requirements.
5. Data Security
We take reasonable steps to protect the personal information we handle against unauthorized access, misuse, alteration, or disclosure.
However, no online service or method of electronic transmission can be guaranteed to be completely secure.
6. Cookies and Website Data
Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve the customer experience.
You can adjust cookie settings through your browser where supported.
7. Third-Party Services
Our store may use third-party services such as Shopify, courier companies, analytics services, or other service providers necessary to operate our online store and fulfill orders. These providers may process information according to their own privacy policies and applicable requirements.
8. Your Privacy Choices
You may contact us if you have questions about the personal information we hold about you or if you believe information associated with your order needs to be corrected.
Requests may be subject to reasonable verification to protect customer information.
9. Children's Privacy
Our website is intended for general customers and is not specifically directed toward children. We do not knowingly request unnecessary personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable requirements. Any updated version will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Powerchew:
Email: powerchew.support@gmail.com
WhatsApp: +92 317 3079581