At Powerchew, we want you to receive your order in good condition and as expected. Please read our Return & Exchange Policy before placing your order.

1. Change of Mind

We do not accept returns or exchanges simply because a customer has changed their mind, ordered the wrong product, or no longer wants the item.

2. Damaged or Non-Working Products

If your product arrives damaged or is not working properly, we will gladly assist you with a return or exchange, subject to verification of the issue.

3. Report the Issue Within 2 Days

Please contact us within 2 days of receiving your order if you experience a qualifying issue.

Unfortunately, requests submitted after the 2-day period cannot be processed under our Return & Exchange Policy.

4. Provide video

If your product is damaged or has a functional issue, please send us clear video of the product when contacting our support team. This helps us review the issue and determine the appropriate solution.

5. Return or Exchange Process

Once we receive your request and review the provided information, our support team will guide you through the next steps if the issue qualifies for a return or exchange.

Please do not send a product back without contacting us first, as unauthorized returns may not be accepted.

6. How to Contact Us

For return or exchange assistance, please contact Powerchew:

📧 Email: powerchew.support@gmail.com
📱 WhatsApp: +92 317 3079581

When contacting us, please provide your order details and clear pictures of the product along with a brief description of the issue.

Important

• ❌ No returns for change of mind
• ✅ Damaged products may qualify for a return or exchange
• ✅ Non-working products may qualify for a return or exchange
• ⏰ Issue must be reported within 2 days of delivery
• 📸 video of the product are required for issue verification

Powerchew — Unique Products. Simple Solutions.